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Who we are

About Us

Bridge Builder was born out of a recognition that many technology consultancies support clients with a mindset and practices diminishing value while unnecessarily increasing costs.  Many clients experience symptoms of a bloated and inefficient approach: flashy presentations with trendy business jargon, un-ending team calls attended by more consultants than employees, and a feeling team members supporting aren’t quite listening or understanding their needs.

Building bridges and closing divides is in Founder and CEO John Pontius’ DNA – his last name even means bridge builder in German.  When searching for the perfect metaphor for his business philosophy, John was inspired by his namesake and an iconic bridge he lived nearby.  This bridge is known for significantly improving commuter traffic conditions, providing unprecedented high-speed access to the Boston area compared to its predecessor.
Bridge Builder’s no-frills approach, much like its muse and founder, enables clients to literally get to work.

With every client, we are committed to…

Clear and consistent communication

We speak in real terms and use slides only when no other option adequately conveys our message. We don’t hide behind vague contractual commitments or politely refuse to support work not specifically in our agreement.  

becoming a Part of your team

Being in a long-term partnership requires a different mindset. We love understanding what makes organizations tick and embed ourselves in your environment to best solve for your specific needs.

Practical and Effective Solutions

We don’t build just to build.  We build to bridge gaps: nothing more, nothing less.  Because we embed ourselves in your organizational ethos, we are laser-focused on effectively resolving your challenges.

Keeping costs to a minimum

We don’t bring a small army to every call.  Bridge Builder’s engagement model is minimalistic by design to ensure the most effective and timely solution without breaking your bank.

Bridge Builder recently assisted us with a very complex and time sensitive migration of multiple systems to Salesforce. Their expertise and commitment to our success in this project was hands down one of the best experiences I have had working with many consulting firms in various industries. Beyond the team’s deep knowledge and unparalleled work ethic, the desire to help our team get excited in the project makes Bridge Builder stand apart from other firms.

Deb
Special Olympics of MA

What makes Bridge Builder, LLC different from other consultant firms is that I know, without a shadow of a doubt, that I can trust John and his team’s ability to execute any project request with the same dedication and thoroughness you’d expect from an internal team member. John leaves no stone unturned in his pursuit of project completion and consistently follows through on his commitments. Without a doubt, it is the best consulting firm I’ve collaborated with in my over 20-year career.

Kaitlyn
Onset Computer Corporation

What sets Bridge Builder apart from other consultancies is their exceptional expertise in a variety of platforms and their capacity to align seamlessly with their clients unique requirements.Their proficiency extends beyond technical skills and includes a deep understanding of strategies, operational workflows, and user engagement. Bridge Builders holistic approach empowers organizations to maximize their overall value.

Katie Shellenberger
Tackle.io

I’ve worked with many different consulting companies over the years and Bridge Builder is unmatched in terms of expertise, knowledge, and efficiency. Other consulting companies see a task list and only pay attention to the small details, often doing what they can to quickly check the boxes. Bridge Builders sets themselves apart by listening to your needs and understanding the entire scope of a project. They take the time to understand the history, complexities, and overall objectives to help create and implement a successful roadmap. Bridge Builder is an exceptional partner and a consultancy that is truly in a league of their own.

Amber
Marketing Science Institute

The team at Bridge Builder is a trusted partner and collaborative members of our internal teams. With other consultancies, there can be a feeling of trying to sell you more, or they are secretive about their special sauce/black box. Bridge Builder are solution-oriented individuals, who care about the best interest of our business and our team. They offer sound advice and good judgement. I lean on them for their expertise on new internal challenges, to vet other vendors, and to translate complex projects. They get in there with you, learn your business, systems, team, and needs inside and out.

Kate G.
Tackle.io

John was extremely helpful in getting our Salesforce client files modified to fit new requirements of our funders. He walked me through the process, with clear explanations and directions that not just updated us to where we need to be, but taught me about the process as well. I would not hesitate to recommend this team!

Stephanie Marchetti, EdD, Executive Director
Montachusett Veterans Outreach Center